Now I finally know what happened to my order from Orchids & More… I received an email from them today saying that they just got back the package they had sent out on the 27th. Wrong address, said DHL … they sent a pdf with the shipping ticket and wondered if I knew what was wrong.
It was quite obvious … the address was incomplete. I had ordered the package to my work so that I could actually receive the package during the day when it came. I had included the business name in the address form when I placed the order, but they had not written it on the ticket, just my name. Since my name is not on the door here at work no wonder DHL did not find it. I had even written in the comments field that it is going to a business address… sigh!
I wrote them back and told him what was wrong and wondered what happens now? If they will send out new plants, since the ones that has been on a cold truck for two weeks already hardly can be in very good condition by now… I hope they will do the right thing since it was their mistake.
We will see how the drama unfolds…
