A word on customer service

Service | noun: an act of helpful activity; help; aid: to do someone a service.

Not all companies take this word for what it actually means, but some do! I would just like to highlight a few that really made my day recently…

OSPREY: I really like Osprey packs, and my Aura AG 65 is no exception. But by the time it had endured one jungle expedition to Costa Rica and a 500 km through-hike in Lapland it creaked and […]